Capacity Acquires Denim Social and LumenVox to Build Omnichannel Support Platform
August 30, 2023
Capacity, an AI-powered support automation platform based in St. Louis, acquired Denim Social (social selling SaaS) and LumenVox (speech and voice technology) to expand its omnichannel support and engagement capabilities across social and voice. The deals (terms confidential) bolster Capacity’s platform for its ~1,900 customers, increase its headcount to more than 100, and integrate social campaign tools and voice recognition/biometrics into its offering.
- Buyers
- Capacity
- Targets
- Denim Social, LumenVox
- Industry
- Software
- Location
- United States
- Transaction Type
- Buyout
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